There is a wide array of options available in the market today, when it comes to buying telephone headsets. It may sound a bit daunting to choose the right one from an ample of choices, but it is not that difficult.
To help you make a wise decision, here is all you need to purchase the perfect telephone headsets for your office. Take a look at the following points and ensure a perfect purchase!
What are the basic things to take care of while selecting a headset?
There are numerous things to consider when it comes to buying headset. Firstly, you should properly know the needs of the end users as well as the environment in which it is going to be used. For instance, the call center agent and a person working from home don’t need the similar environment considerations while selecting a headset.
Thinking about the requirements first will help you in making a right choice. There are many Avaya compatible headsets suitable for various kind of different environment.
Wired headsets or Cordless headsets?
Wired headsets are generally a common option and they can be connected to your PC or phone with the help of a connection lead. They are available in mostly all shapes and sizes and are cheaper than other options.
Most of these headsets also come with QD (Quick Disconnect) plug that is placed in between the connection lead and the headset. It makes it easy for the user, since they can easily keep the same headset all the time.
On the other hand, cordless headsets have emerged as a new option. These headsets make use of the DECT technology making them more reliable and convenient as well. They simply work by having base unit that is wired up to the PC or phone just like the cordless telephone in your home.
The range of these headsets will greatly depend on your office setup as well as the obstacles around. You can easily move around the entire office and get the documents done without any fear of losing any important calls. However, making calls may not be possible while sitting away from the desk without a keypad, but you can still answer the incoming calls.
You may require an electronic hook switch or a handset lifter depending on the phone. In case of EHS, you only need to press the button on side of the headset and the call will directly come to the headset. When it comes to headset lifter, a little lifter needs to be installed below the handset piece.
Wireless headsets are a bit expensive than the corded ones. However, they can be much more viable option for you as well as your business. Apart from the different types of headsets, it is also essential to know the different wearing styles available to make a correct choice depending on the users.
To conclude, before buying office headset, make sure to search a reliable and reputable manufacturer. It will assure you the top quality products that you can rely on easily.
