As a business, one of the most important parts of your logistics plan should be getting products out to your customers as quickly as possible. However, you also want to achieve this as economically as possible. Getting items out to customers speedily will give you great customer feedback and reviews. If you think using the same day courier is not a viable option, think again. Here are some of the top reasons why a courier makes great business sense:
- Customer Satisfaction
This is the top of the list because it’s so important. Making life easier for the customer should be your top priority. If life isn’t easy, they will be tempted to look elsewhere, or you will lose the potential for repeat business. What better way to reward local customers than by offering same day delivery on certain items?
- No Fleet
By hiring someone else to do your delivering for you, you reduce the cost of maintaining and running any business vehicles. Fuel costs, repair, and maintenance costs will be significantly reduced.
Once you know your deliveries are taken care of, you can focus more on other important business matters. Your customers will be satisfied that they don’t have to wait several days to receive their important goods, and you can concentrate on other key functions of your business.
- Save Money
Minimising cost and efficient operations are crucial to remain competitive in the world of business. You’ll want to spend your money in areas that are more profitable. In-house deliveries are a huge drain on finances and involve payroll, overtime, sick leave, holiday cover and staff benefits. Outsourcing to a courier firm eliminates the need for any of that expenditure. For a Slough same day courier, visit https://www.uk-tdl.com/same-day-delivery.html
- Reduce Risk
If you’re running a fleet or have an in-house delivery system, then if one of your drivers is involved in an accident, liability could fall back onto the business and your insurance company. Not only is this a whole load of stress that nobody wants but can be harmful to your finances, especially for smaller businesses. Hiring a courier means passing the liability onto them.
- Anytime Delivery
Your in-house drivers won’t make a delivery at 4 am but your courier will. Need to get something out on a Sunday? A courier can do that for you. They operate any time of any day, which is invaluable should there be an emergency that needs a fast response. You’ll often find other more specialized services are available from couriers too, such as white glove delivery services and legal document serving. Another great benefit is that you’re not paying for something when you’re not using it. An in-house delivery team needs to be used in order to justify its cost, but with same-day delivery, you only need to call on it when you need it.