Before you decide to work with an airfreight shipping company, it is import to take your time and conduct some research. There are a number of freight forwarders available today and they all claim to be the best. They are not all the same though. So many factors go into determining which freight forwarder is actually going to make a difference to your business. Here are a few tips to help you find the most reputable freight forwarder.
Check their Experience
When you have decided to use air freight services, it is important to ensure that you always put your money on an experienced freight forwarder. It is not that difficult to start a freight forwarding company, but the international shipping industry can be quite tricky. Only an experienced freight forwarder can handle everything properly. If you opt for a freight forwarder with years of experience, it means that they have dealt with difficult situations in the past and know how to handle them. It would be extremely difficult for a new freight forwarder to deal with port shutdowns or dockworker strikes, but an experienced company would know how to reroute cargo, smooth out customs issues, and handle other problems.
Know about their Network of Agents
It is a good idea to work with a freight forward that may have a solid network of agents and business partners in your destination country. This ensures that they are in a good position to handle your shipments locally. A freight forwarder may have strong connections and network around the world, but that should not matter. What matters is how strong they are in the countries of origin and destination for your exports or imports. There is no need to hire a freight forwarder with great connections in Germany if you are exporting to or importing from China. Working with a freight forwarder with good connections around the world may also help you get some additional services.
Know about What Services they Offer
Even if you are currently looking for an air freight company, it is a good idea to select a company that can handle more than air shipping. Experienced and reputable companies will also help you with ocean shipping and even manage the rail or trucking part of your international shipping. However, if you are mostly interested in port to port services, you may not want to spend more money to enjoy additional services. But, it is a good idea to select a company considering the availability of additional services when you need door to door shipping. Keep in mind that some reputable shipping companies can also help you with many other things like distribution, warehousing, and more.
Know about their Customer Service
It is important to look for some reviews before selecting a shipping company. You need to select a freight forwarder with exceptional customer service. It really matters how fast they get back to you with any questions you may have regarding your cargo or their services. If you are looking for your first freight forwarder, it is important to hire a company where they have people willing to help you understand the ins and outs of international shipping.