If you desire the combination of safe, smart, and simple, you might want to look at Vivint security. As a top home security provider, the objective has always been to create alarm systems that secure your home with easy-to-use services. In addition to home security, Vivint offers environmental monitoring for floods and tornados, remote temperature controlling, and local cloud storage.
The company was established in 1999, in Provo, UT, when CEO Todd Pedersen saw an opportunity in the home security industry to promote home alarm monitoring with a more personal touch. Over the years, Vivint has developed the first touchscreen, remote-access panel. When the price of energy increased, Vivint created a way that homeowners could control their thermostat remotely from any location. In 2011, Vivint Home Automation and Advanced Security Package received a Consumer Digest “Best Buy” rating.
Vivint has always focused on home automation. Their prices are higher than other home security companies, but you get a lot more for your money. Customers with the premium packages have stated they are very happy with their service.
On the other hand, you will have to pay more upfront, since professional installation is a requirement. Some customers have said that the sales reps are a tad aggressive, even showing up at their doors after they said they weren’t interested over the phone. Also, since the installers are paid on commission, you might hear a sales pitch to buy more equipment than what you ordered. If you want to set up your home security system when and where you want it, you should look into a DIY system.
If you believe you might need it, then you should get it. But if you are in doubt, you should say no. You can always purchase more features and equipment at a later date. According to a few clients, Vivint’s customer service leaves much to be desired.
Nonetheless, customers are quite pleased with the home automation features. Through either an email or text, you will receive a notification if you are ever disconnected from the central monitoring system. Moreover, you don’t have to pay extra for cellular monitoring; it is included in all packages.
Customers rave about how user friendly the services are. This is especially great for seniors who are not all that familiar with the latest technology. Unlike some of the other companies, if you ever decide to move, you will not have any problems with relocating with your home security system.