Nowadays, CRM (Customer relationship management) is not the same as it used to be at the start of its development. Customers’ demand and expectations for better service as well as serious competition have become a driving force for the majority of companies these days. Any business is set to be prosperous if your company is quickly adaptable to the technological progress and you manage to process a great amount of customer information within the shortest time possible. Many startups neglect integrating cloud CRM software, because they can’t seem to find the answer to a simple question – what does it mean? Luckily, I’m here to tell you everything you need to know about CRM implementation and what it means for the well-being of your business…

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